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FOR IMMEDIATE RELEASE |
Date: Thursday, August 8, 2002 |
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OKLAHOMA
CITY – The Oklahoma Employment Security Commission is proud to announce
that the U. S. Department of Labor has named the OESC Appellate division as
their 2001 Region IV Best Overall Performer in the Appeals category. This is
the second consecutive year that the division has won this award and the
fifth time overall. The division received the award in 1986, 1987, 1995 and
2000. The
Region IV Best Overall Performer award is presented based on lower authority
appeals performance between April 1, 2001 and March 31, 2002. A team of
state and regional appeals staff selected and agreed upon the award
criteria. The two criteria used to judge performance are appeals time lapse,
or the length of time to process and clear appeals, and quality of service.
Oklahoma’s dedication to fully processing appeals cases within thirty days
paid off in the appeals time lapse category, where the OESC Appellate
division clears over 96% of its cases. The division received the highest
score in the region on both clearing appeals within thirty days and appeals
time lapse in general. Oklahoma was also one of only five states to receive
a perfect score on quality of appeals. “Serving
the people of Oklahoma is a privilege,” stated OESC
Appellate Division Director Karl Jahnke.
“This award recognizes the success of our Appellate Staff and
Administrative Hearing Officers in meeting the USDOL performance standards
that measure that service in terms of efficiency and quality.
I’m proud and happy for all our staff.
They have worked very hard dealing with the increasing case load this
past year and it’s nice to see that effort applauded.” Oklahoma
is a Region IV member along with Arkansas, Colorado, Louisiana, Montana,
North Dakota, South Dakota, New Mexico, Texas, Utah and Wyoming. The
Oklahoma Employment Security Commission offers many services to Oklahoma
job-seekers and employers including employment services, unemployment
insurance, job training assistance, veterans employment services, and labor
market information. For
more information on this story, please contact John Carpenter at (405)
557-5469 or john. carpenter@oesc.state.ok.us. ### |
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